PSY385 // Conflict Journal, unedited [DNC]

Entry One
Lunch at Seneca

I am at the caf, sitting at a table eating lunch and doing readings.
Enter group of guys-rude, crass- sit around me, in the empty seats. Conversation I'm less than impressed with. I was ignored. I felt a pressure to leave. I stood my ground in believing I was doing so in defiance. I stayed and pretended as though they weren't there. Eventually they left. But it was difficult for me to do the readings. Whether it was because they were distracting me with their conversational noises, or that I was agitated with the thought that I was being forced to move without being asked. I was pissed off with how they ignored me.

Entry Two

It's starting to get to me, this group of disruptive people in the class. I wish they were stupid, but they are capable, very silly and immature, but capable. To imaging any of them to work within the field is scary. Rude, obnoxious, loud, silly, and vain.

alpha - somewhere not here

Entry Three

On this particular Saturday close...
It was a split shift with the store manager and me. Customer complaints are not unusual for us, if anything they are expected. Yet even with every new customer standing at the counter, will still evoke the feelings of apprehension and being wary about approaching the customer. Should I smile? How should I first approach them? Customer feedback, in any form is a most valuable resource in the restaurant industry, and anything of value was that much more worth its weight in gold at this time. However, this seemed to be a recurring complaint within the next two hours. Anything longer that 5 minutes of confrontation, escalation and de-escalation, was developing into something more serious and hence far more difficult to walk away with a positive demeanor and remembrance of the restaurant.